Proven Process: In commercial production with over 1,000,000 amp-hours plated. Service parts in continuous use since 2008.

Usability lessons from Sage Pay Platinum partner i-KOS

07 July 2014
Amy

Following our 12 Usability Tips whitepaper with e-commerce specialist i-KOS, Managing Director Myles Davidson has put together his thoughts on the customer journey and the importance of usability.

Read More

Tags: usability

Top tips for Cyber Monday

29 November 2012
Sage Pay

With the busiest day in the online retailers  calendar  quickly approaching, we offer our top tips to making the most out of Cyber Monday...

Read More

Tags: Customer experience, usability, sagepay, online payments, online shopping, online, payments, twitter, online business, Cyber Monday, multi-channel retailing, ecommerce, website, checkout process, customer focus, Hot Topic, e-commerce, Sage Pay

The foundation for success

28 November 2012
Sage Pay

As part of the customer experience, we’ve been looking at the effect of payment choice.  Making sure that you offer your customer the payment method they want to use will ensure they won’t dropout on the payment page and you lose the sale.

Read More

Tags: Customer experience, lily lolo, usability, sagepay, online payments, online shopping, online, online business, Business of the Month, experience, mineral make up, Sage Pay's Business of the Month, e-commerce, Sage Pay

Rising to the challenge

26 July 2012
Sage Pay

This weekend I visited a beach…in Camden of all places.  Yes, believe it or not NW1 is now a much sought after holiday destination.

Read More

Tags: Customer experience, usability, online payments, online business, Business of the Month, experience, yorkshire air ambulance, e-tail, website, checkout process, Charity, Sage Pay's Business of the Month, customer focus, The Roundhouse, e-commerce, Sage Pay

Cooking up a storm...

09 July 2012
Sage Pay

This month I’ve been looking at innovative businesses that are using e-commerce to make the customer journey as simple and speedy as possible.

Read More

Tags: Customer experience, usability, online payments, online shopping, online, payments, online business, Business of the Month, Housebites, website, checkout process, Sage Pay's Business of the Month, customer service, e-commerce, Sage Pay

Tempt your customers with a breadcrumb trail...

04 April 2012
Sage Pay

Read More

Tags: Customer experience, usability, online payments, online shopping, online, conversion rates, payments, online business, Business of the Month, experience, e-tail, ecommerce, Sage Pay's e-business benchmark report, website, Sage Pay's Business of the Month, customer focus, Biscuiteers, e-commerce, Sage Pay

A Token Payment

21 July 2010
Amy

This month I’ve been thinking about PCI compliance (I can hear the widespread groans from here!).  Not a popular topic I’ll admit, but one that is crucial to online traders.  Payment Card Industry compliance is infamous for being a costly overhead, both in time and money.  But more than anything it’s a burden.  The responsibility of storing or transmitting data can be a huge worry but many vendors feel that they need to do so in order to provide their customers with a slick payment process.

But this doesn’t need to be the case!  Using our newly launched Token System, e-tailers have the ability to offer a super quick, single click payment process for customers, without actually storing or transmitting personal information such as credit card details.  This means that you can maintain great customer usability whilst ensuring that you won’t encounter any data security issues.  Hurrah!

Read More

Tags: usability, online payments, Tokenisation, ecommerce, Sage Pay's Business of the Month, Crooked Tongues, e-commerce, Sage Pay

Getting your ducks in a row...

11 June 2010
Amy

One of my pet peeves is a badly designed checkout process.

Read More

Tags: usability, conversion rates, Business of the Month, bombay duck, website, checkout process, Sage Pay's Business of the Month, e-commerce

Santa finds Sage Pay's Business of the Month!

03 February 2010
Amy

At Sage Pay we like to think we know our customers.  But with 27,000 of them, it's pretty challenging for us to get to know them all.

Read More

Tags: usability, PSP, security, Business of the Month, Sage Pay's Business of the Month, security policy, 3D Secure, e-commerce, Sage Pay

Follow Us

Subscribe to Email Updates

Posts by Topic

see all