Proven Process: In commercial production with over 1,000,000 amp-hours plated. Service parts in continuous use since 2008.

Do additional payment types affect conversion?

31 March 2014
Amy

Next month we’ll be revealing our 2014 Business report, featuring a range of topics on the future of payments; from just how many businesses are accepting Bitcoin, to tips on improving online conversions, how to become multichannel, and what is the true cost of processing cash. 

While we’re busy chopping up the data and examining the results, we’ve come across a very interesting nugget of information concerning additional payment types...

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Tags: online payments, Sage Pay, increase conversion,, additional payment types,, American Express,, Amex

Great customer service is proactive not reactive...

19 April 2013
Sage Pay

Ashley Verrill is a market analyst a Software Advice. She has spent the last six years reporting and writing business news and strategy features.  Following our last blog around customer loyalty, Ashley has provided us with more tips around how to provide great customer service, by focusing on the proactive rather than the reactive… 

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Tags: Customer experience, online payments, online, online business, online success, ecommerce, customer focus, Hot Topic, customer service, e-commerce

Shipping your Eau de’s for Christmas

20 December 2012
Sage Pay

As an online shopper myself, there is nothing worse than bad delivery.  Working from 9am-5:30pm every day and then having an extra hours commute home, means I don’t stand a chance of being in when my Christmas shopping gets delivered. Not a chance.

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Tags: Customer experience, online payments, online shopping, online, online business, Business of the Month, ecommerce, delivery, Sage Pay's Business of the Month, customer focus, customer service, e-commerce, Sage Pay

Planning for the year ahead

10 December 2012
Sage Pay

Last week you will have seen a lot of buzz around Cyber Monday, but that isn’t the only day of the year when retailers see peaks in consumer spending.  To maximise these trading opportunities, you need to plan well ahead so we set out deadline for key activity for 2013:

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Tags: planning, online payments, online shopping, online, calendar, online business, e-tail, ecommerce, e-commerce, Sage Pay

British shoppers shun lunch to shop online on Cyber Monday

04 December 2012
Sage Pay

Yesterday, on the busiest online shopping day of the year, we saw peak volumes of e-commerce transactions processed via the Sage Pay system over the lunchtime period.

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Tags: online payments, online shopping, Cyber Monday, e-commerce, Sage Pay

Top tips for Cyber Monday

29 November 2012
Sage Pay

With the busiest day in the online retailers  calendar  quickly approaching, we offer our top tips to making the most out of Cyber Monday...

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Tags: Customer experience, usability, sagepay, online payments, online shopping, online, payments, twitter, online business, Cyber Monday, multi-channel retailing, ecommerce, website, checkout process, customer focus, Hot Topic, e-commerce, Sage Pay

The foundation for success

28 November 2012
Sage Pay

As part of the customer experience, we’ve been looking at the effect of payment choice.  Making sure that you offer your customer the payment method they want to use will ensure they won’t dropout on the payment page and you lose the sale.

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Tags: Customer experience, lily lolo, usability, sagepay, online payments, online shopping, online, online business, Business of the Month, experience, mineral make up, Sage Pay's Business of the Month, e-commerce, Sage Pay

Rising to the challenge

26 July 2012
Sage Pay

This weekend I visited a beach…in Camden of all places.  Yes, believe it or not NW1 is now a much sought after holiday destination.

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Tags: Customer experience, usability, online payments, online business, Business of the Month, experience, yorkshire air ambulance, e-tail, website, checkout process, Charity, Sage Pay's Business of the Month, customer focus, The Roundhouse, e-commerce, Sage Pay

Our 2012/13 e-business benchmark survey is here!

09 July 2012
Sage Pay

It's that time again when we're compiling information for our e-business benchmark report to let you in on the secrets of trading online, focusing on areas including: 


  • Getting people to your site

  • Influencing a purchase

  • Making it easy for people to pay

  • Fraud and Security

  • Expanding overseas

  • Mobile and Social commerce


But we need your help! Of course, the more completed surveys we get, the more insightful our results will be, so please get filling in- it shouldn’t take more than 15 minutes of your time and we'd love to hear from you!

Plus you'll get the chance to win £1000 towards your business or one of 10 £50 Amazon vouchers.

 And as if thats not enough incentive, every respondant will receive a complimentary copy of the report hot off the press!

Take the survey now!

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Tags: Customer experience, online payments, conversion rates, retail. e-commerce, payments, security, E-Business Benchmark Report, social media, e-tail, ecommerce, Sage Pay's e-business benchmark report, checkout process, multi-channel, PCI DSS, e-business benchmark, e-commerce, Sage Pay

Cooking up a storm...

09 July 2012
Sage Pay

This month I’ve been looking at innovative businesses that are using e-commerce to make the customer journey as simple and speedy as possible.

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Tags: Customer experience, usability, online payments, online shopping, online, payments, online business, Business of the Month, Housebites, website, checkout process, Sage Pay's Business of the Month, customer service, e-commerce, Sage Pay

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