Proven Process: In commercial production with over 1,000,000 amp-hours plated. Service parts in continuous use since 2008.

Live chat for customer service comes of age...

08 April 2013
Sage Pay

We recently published a blog on our e-Business Benchmark microsite and it has been a popular post  so we thought it’d be valuable to pass on:

Read More

Tags: Customer experience, live chat, online, ecommerce, Sage Pay's e-business benchmark report, Hot Topic, e-business benchmark, e-commerce, Sage Pay

Tailored for Business...

05 April 2013
Sage Pay

A few weeks ago we went to visit Sage Pay customer Pinstripe and Pearls, an online retailer of workwear for women, to film a case study video around the business.

Read More

Tags: Customer experience, online, conversion rates, mcommerce, Business of the Month, experience, E-Business Benchmark Report, social media, e-tail, ecommerce, PCI DSS, Sage Pay's Business of the Month, customer focus, Pinstripe and Pearls, e-business benchmark, e-commerce, Sage Pay

Our 2012/13 e-business benchmark survey is here!

09 July 2012
Sage Pay

It's that time again when we're compiling information for our e-business benchmark report to let you in on the secrets of trading online, focusing on areas including: 


  • Getting people to your site

  • Influencing a purchase

  • Making it easy for people to pay

  • Fraud and Security

  • Expanding overseas

  • Mobile and Social commerce


But we need your help! Of course, the more completed surveys we get, the more insightful our results will be, so please get filling in- it shouldn’t take more than 15 minutes of your time and we'd love to hear from you!

Plus you'll get the chance to win £1000 towards your business or one of 10 £50 Amazon vouchers.

 And as if thats not enough incentive, every respondant will receive a complimentary copy of the report hot off the press!

Take the survey now!

Read More

Tags: Customer experience, online payments, conversion rates, retail. e-commerce, payments, security, E-Business Benchmark Report, social media, e-tail, ecommerce, Sage Pay's e-business benchmark report, checkout process, multi-channel, PCI DSS, e-business benchmark, e-commerce, Sage Pay

Do your emails stand out in the preview pane?

28 May 2012
Sage Pay

Sarah Orchard is a consultant at Orchard Marketing Associates and an expert contributor to Marketing Donut, the marketing advice website for small businesses. Sarah, in partnership with Marketing Donut has kindly provided us with some information and top tips on how to make sure your emails have maximum impact in your customers inbox....

Read More

Tags: online, Orchard Marketing Associates, ecommerce, Sage Pay's e-business benchmark report, email newsletters, Marketng Donut, Guest Blog, e-business benchmark, e-commerce, Sage Pay

Sage Pays e-business benchmark - A first look...

14 September 2011
Amy

Getting a basic ecommerce site up and running may be simpler than it has ever been, but it’s surprising how many businesses become preoccupied with aesthetics, while the really crucial things, like how customers will actually pay for goods, end up as an afterthought.

Read More

Tags: conversion rates, industry, Sage Pay's e-business benchmark report, checkout, website, fraud, e-tailer, e-business benchmark, e-commerce, Sage Pay

Follow Us

Subscribe to Email Updates

Posts by Topic

see all