Proven Process: In commercial production with over 1,000,000 amp-hours plated. Service parts in continuous use since 2008.

Trusted Shops - Europe's leading trustmark creates confidence

05 September 2013
Sage Pay

Trust plays an important role on the Internet. The fear of losing money is one of the biggest barriers in online shopping and means lost sales for online retailers. Unlike in a physical store, you are asking your customers to part with their money in advance of receiving the goods -so any sign that their personal data might not be secure means they will drop-out of the process.

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Tags: Customer experience, online shopping, conversion rates, security, Trusted Shops, reassurance, Guest Blog, e-commerce

Tailored for Business...

05 April 2013
Sage Pay

A few weeks ago we went to visit Sage Pay customer Pinstripe and Pearls, an online retailer of workwear for women, to film a case study video around the business.

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Tags: Customer experience, online, conversion rates, mcommerce, Business of the Month, experience, E-Business Benchmark Report, social media, e-tail, ecommerce, PCI DSS, Sage Pay's Business of the Month, customer focus, Pinstripe and Pearls, e-business benchmark, e-commerce, Sage Pay

Want to know the secret to online success...?

05 February 2013
Sage Pay

It’s a really exciting day at Sage Pay HQ as we launch our 2013 e-Business Benchmark Report.  The report has been a long time in coming and we’re finally ready to unveil our findings!

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Tags: Customer experience, Not on the high street, conversion rates, payments, Overseas Expansion, office shoes, e-business, cancer research, ecommerce, Sage Pay's e-business benchmark report, website, fraud, PCI DSS, ecommerce report, Online conversion rates, Hot Topic, tastecard, Sage Pay

Our 2012/13 e-business benchmark survey is here!

09 July 2012
Sage Pay

It's that time again when we're compiling information for our e-business benchmark report to let you in on the secrets of trading online, focusing on areas including: 


  • Getting people to your site

  • Influencing a purchase

  • Making it easy for people to pay

  • Fraud and Security

  • Expanding overseas

  • Mobile and Social commerce


But we need your help! Of course, the more completed surveys we get, the more insightful our results will be, so please get filling in- it shouldn’t take more than 15 minutes of your time and we'd love to hear from you!

Plus you'll get the chance to win £1000 towards your business or one of 10 £50 Amazon vouchers.

 And as if thats not enough incentive, every respondant will receive a complimentary copy of the report hot off the press!

Take the survey now!

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Tags: Customer experience, online payments, conversion rates, retail. e-commerce, payments, security, E-Business Benchmark Report, social media, e-tail, ecommerce, Sage Pay's e-business benchmark report, checkout process, multi-channel, PCI DSS, e-business benchmark, e-commerce, Sage Pay

Web design tips to keep customers coming back...

13 April 2012
Sage Pay

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Tags: Customer experience, Not on the high street, online, conversion rates, SEO, online business, Business of the Month, web design, top tips for web design, customer focus, e-commerce, Sage Pay

Tempt your customers with a breadcrumb trail...

04 April 2012
Sage Pay

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Tags: Customer experience, usability, online payments, online shopping, online, conversion rates, payments, online business, Business of the Month, experience, e-tail, ecommerce, Sage Pay's e-business benchmark report, website, Sage Pay's Business of the Month, customer focus, Biscuiteers, e-commerce, Sage Pay

6 steps to improve your website’s performance through conversion rate optimisation (CRO).

11 January 2012
Sage Pay

This next guest blog has been sent in by Crafted Media’s search director, Ian Miller.  Crafted Media (a Sage Pay Partner)  is an independent creative and marketing agency offering e-commerce solutions tailored to client needs. Ian provides a run down of his top tips for maximising those all-important conversion rates...

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Tags: Customer experience, conversion rates, ecommerce, user testing, Crafted Media, website, optimisation, Guest Blog, e-commerce, Sage Pay

Sage Pays e-business benchmark - A first look...

14 September 2011
Amy

Getting a basic ecommerce site up and running may be simpler than it has ever been, but it’s surprising how many businesses become preoccupied with aesthetics, while the really crucial things, like how customers will actually pay for goods, end up as an afterthought.

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Tags: conversion rates, industry, Sage Pay's e-business benchmark report, checkout, website, fraud, e-tailer, e-business benchmark, e-commerce, Sage Pay

Getting your ducks in a row...

11 June 2010
Amy

One of my pet peeves is a badly designed checkout process.

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Tags: usability, conversion rates, Business of the Month, bombay duck, website, checkout process, Sage Pay's Business of the Month, e-commerce

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